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        1. AUSTIN VISITOR CENTER

          602 E. Fourth St.
          Open 7 Days a Week
          Monday - Saturday, 9 a.m.- 5 p.m. and Sunday, 10 a.m.- 5 p.m.
          866-GO-AUSTIN; 512-478-0098
          Austin VC New

          Our friendly staff loves to share knowledge of Austin’s history and culture, special events, shopping, unique restaurants, outdoor fun, nightlife and music.

          Stop by to pick up free maps and brochures and enjoy complimentary WiFi, clean restrooms, media wall and a cell phone recharge station in the lounge. Enjoy free live music on special occasions at our Visitor Center—for dates, see the Austin Visitor Center & Gift Shop on Facebook.

          Shopping

          You’ll find Austin and Texas-themed gifts, novelties and oddities, Austin-appropriate clothing, books, children's toys and clothing and more in the Gift Shop. Some of our most popular items can also be purchased online.

          Tours at the Austin Visitor Center

          We can help you review Austin’s array of tour options, in order to choose the tour that’s best for you. Many tours start and end at our Visitor Center. Just a few Austin favorites:
          Downtown Walking Tours
          ATXcursions
          Austin City Limits Studio Tours
          Austin Detours
          Austin Duck Adventures
          Austin Selfie Tour
          AO Tours
          Barton Springs Bike Tours
          Capital Cruises
          Double Decker Austin
          Transport Yourself
          Twisted Texas Tours

          See our Tours and Activities page for a complete list. Reserving online, ahead of time assures availability.

          Suitcase Stash

          If space allows, the Visitor Center will hold your luggage for $8 per piece, per day, freeing you to explore Austin unencumbered. Restrictions and limitations apply. Call (512) 478-0098 for details.

          Location & Transportation

          Our Visitor Center is located on the ground floor level of the Austin Convention Center Parking Garage. To park, enter the garage at the corner of East Fifth and Red River Streets. Enter the Visitor Center from East Fourth Street. Visit the Austin Convention Center's website for more information on parking. To visit by transit, take MetroRail to Downtown Station or local bus Route 4 7th Street or Route 17 Cesar Chavez.

          Staff

          Natalie Pollan Headshot

          Natalie Pollan
          Director of Retail and Visitor Services
          512-583-7255
          npollan@visitaustin.org

          Harrison Eppright

          Harrison Eppright
          Visitor Services Manager & Tour Ambassador
          512-583-7237
          heppright@visitaustin.org

          Dominique Kirven Headshot

          Dominique Kirven
          Retail Manager
          512-583-7284
          dkirven@visitaustin.org

          Sean Duffy Headshot

          Sean Duffy
          Visitor Center Operations Manager
          512-583-7242
          sduffy@visitaustin.org

          Cynthia Trenckmann

          Cynthia Trenckmann
          Visitor Center Assistant Manager
          512-583-7235
          ctrenckmann@visitaustin.org

           
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